Frequently Asked Questions
What are your store hours?
Our store is open Monday-Friday 8:30 a.m. to 5 p.m., and Saturday by appointment.
Our 24-hour emergency mobile service is always available. Just call 502-368-1009
Do you give free estimates?
Yes. We can give lots of estimates over the phone, however for more complex projects we can come to your location and give you a written estimate and in a lot of cases be prepared to do the work on the spot.
Does your company offer automotive services?
We offer a wide range of automotive locksmith services from ignition repair and replacement to originating and duplicating some of the most advanced key fobs and remote controls and computer chip keys.
What is required to get a key originated to my auto or truck when all keys have been lost or stolen?
You must have proof of ownership and government-issued identification. Acceptable proof of ownership is a registration, title, or insurance card with names that match and the vehicle listed.
Do you have a location that I can come to and what services and products do you offer at your retail location?
We offer a wide range of services and products to meet your needs. We sell new and used safes, lock and automobile rekey services, duplicate, and replacement auto remotes and key fobs as well as duplicate electronic car keys. From classic cars and trucks to some of the most advanced automotive keys available. We offer a wide range of major name brand residential and commercial security and lock hardware to meet the needs of our clients. We also offer a great selection of hard to find replacement security door locks at attractive prices.
Someone has my home or business key that is not authorized. What are my options?
We can have one of our technicians come out to your location and re-key your locks to a unique key that only you and authorized users will have and none of the old keys will work. We also offer re-key services in most situations including just moving into a new residence, apartment, or condo.
Does your company offer emergency lockout services?
Is your company properly licensed and insured and can you provide references?
Absolutely, and we can provide proof at any time.
What is your service areas?
We service all of the Louisville metro and parts of Southern Indiana and surrounding areas, including Clarksville, Jeffersonville, New Albany, Charlestown, and Sellersburg, Indiana. Just give us a call for more information. 502-368-1009.
Do you offer any discounts?
Yes. We offer military and senior citizen discounts.